Privacy Policy

Effective Date: June 2026

AIVA SME ("AIVA", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide through our website, forms, communications, and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://aivasme.com, submit a form, request information, schedule a consultation, or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Company name
• Business information
• Service inquiries
• Appointment requests
• Information submitted through forms, surveys, or consultations

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referral sources
• Website usage data
• Cookies and analytics data

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests
• Schedule consultations and meetings
• Deliver requested information
• Improve our services and website experience
• Provide operational support and customer service
• Send relevant business communications
• Analyze website performance and user behavior
• Maintain security and prevent fraud
• Comply with legal obligations

Communication Consent

By submitting your contact information through our website, forms, booking systems, or other communication channels, you consent to receive communications from AIVA SME, including:

• Email communications
• Phone calls
• Appointment reminders
• Service updates
• Business-related notifications
• Marketing and promotional communications

Message frequency may vary. Message and data rates may apply if SMS communications are used.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Consent to receive communications is not required to purchase services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and support marketing activities.

Cookies may help us:

• Understand how visitors use our website
• Improve website functionality
• Personalize content
• Measure advertising effectiveness

Most browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website features.

Third-Party Services

We may use trusted third-party providers to operate our business and website, including services for:

• Website hosting
• Analytics
• CRM systems
• Scheduling tools
• Email marketing
• Customer support
• Advertising platforms
• Automation and AI-assisted workflows

These providers may process information on our behalf solely for business-related purposes and under appropriate confidentiality and security obligations.

Information Sharing

AIVA SME does not sell, rent, or trade your personal information.

We may share information only when necessary:

• With trusted service providers assisting our operations
• To comply with legal obligations
• To protect our rights, customers, or business
• During business transfers, mergers, acquisitions, or restructuring events

Any shared information is limited to what is reasonably necessary for the applicable purpose.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Loss or destruction

While we take security seriously, no internet transmission or storage system can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of personal data
• Object to certain processing activities
• Withdraw consent where applicable
• Request information regarding how your data is used

To exercise any privacy-related rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or resources.

AIVA SME is not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are intended for business owners and adults.

We do not knowingly collect personal information from individuals under the age of 13.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

International Users

If you access our website from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in jurisdictions where data protection laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page along with the revised effective date.

Your continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

AIVA SME
Website: https://aivasme.com
Email: [email protected]
Contact Page: https://aivasme.com/contact